Feski Maisa Putra, Sri Vandayuli Riorini, Ayub Yusabiran. PENGARUH RECEIVED NEGATIVE ELECTRONIC WORD-OF-MOUTH TERHADAP SHARE NEGATIVE E-WOM MELALUI RESISTANCE TO INNOVATION PADA PENGGUNA SMARTPHONE. JSER [Internet]. 2026Jan.27 [cited 2026Apr.4];7(2):1520-33. Available from: https://idm.or.id/JSER/index.php/JSER/article/view/1158