FESKI MAISA PUTRA; SRI VANDAYULI RIORINI; AYUB YUSABIRAN. PENGARUH RECEIVED NEGATIVE ELECTRONIC WORD-OF-MOUTH TERHADAP SHARE NEGATIVE E-WOM MELALUI RESISTANCE TO INNOVATION PADA PENGGUNA SMARTPHONE. Journal of Social and Economics Research, v. 7, n. 2, p. 1520-1533, 27 Jan. 2026.