Feski Maisa Putra, Sri Vandayuli Riorini and Ayub Yusabiran 2026. PENGARUH RECEIVED NEGATIVE ELECTRONIC WORD-OF-MOUTH TERHADAP SHARE NEGATIVE E-WOM MELALUI RESISTANCE TO INNOVATION PADA PENGGUNA SMARTPHONE. Journal of Social and Economics Research. 7, 2 (Jan. 2026), 1520-1533. DOI:https://doi.org/10.54783/jser.v7i2.1158.